Maersk, we are continuously working to increase digitisation and provide greater visibility to customers. Therefore, we would like to inform you that from Monday 1st July 2024, shipping instructions and amendment requests must be submitted via digital channels, including Maersk.com, EDI & Inttra.
This change allows us to process your instructions faster and with accuracy.
We will continue to accommodate email instructions only in the following scenarios:
- Requests to create split, combine & part bills of lading after draft bill of lading creation.
- Switch bill of lading requests.
- All breakbulk cargo/shipments.
- Customers who have purchased Booking Services.
Should you need further assistance, please watch this demonstration video on how to submit your shipping instructions.
If you are not registered yet on Maersk.com, please take a moment to get registered to ensure you are ready for this change, our Live Chat team is on hand to support.
We are confident that with this change you will experience a more consistent and effective engagement with our teams. We would also like to reconfirm that our standard handling time for requests that come through Maersk.com will be more efficient for you and your organization and provide greater visibility in your supply chain.
For further details of how this can work for you, please reach out to our Customer Experience team who would be happy to support with any questions you may have.
相關文章
查看所有新聞提交此表單表示本人同意經由電子郵件接收來自 A. P. 穆勒-馬士基及其附屬公司的物流最新消息和行銷新訊。我瞭解我可以透過點擊取消訂閱連結,隨時選擇退出接收此類馬士基通知。如需瞭解我們如何處理您的個人資料,請參閱我們的隱私權政策。