Know how Cotton On chose Maersk as a reliable partner to reach markets with fewer delays and go all the way.
Cotton On, on the map
It all started with a stack of first-generation denim jackets in 1991, and by the early 2000s – they became a staple of Australians. Slowly but surely, Cotton On dreamed of reaching as many wardrobes of the world as possible, and the rest is history. Today, the brand boasts a reach of 20,000 customers, 8 brand integrations, 22 countries, and 1,500 stores (and counting). Across Africa and the Middle East, Cotton On has a presence in South Africa, Namibia, Botswana, UAE and Oman.
Reaching the shelves of Africa
Free trade agreements have opened South Africa as a promising market for Cotton On. However, understanding the current market intel, the limitations on compliance during exports, and planning of stock were three major challenges in establishing timely presence in the region.
Most importantly, the brand wished to deliver with a customer-first approach even if the markets of Africa were new for them. For this to happen, they needed a partner that could support them with the visibility required from origin to destination.
A partner for all demands – S to XXL
Maersk’s hand-in-glove approach simplified Cotton On’s supply chain journey, ensuring the agility to adapt to South African markets, the efficiency in cargo journey, and the ease of having a single point of contact for all logistical needs.
These are the areas that amplified Cotton On’s cargo journeys:
Reach within regions, established
With Maersk's continued support, Cotton On has a better grasp on both, the upstream and downstream of demand in the regions. For instance, our weekly stock updates have helped the brand manage expectations from their merchandising teams.
By offering timely strategic inputs like adding 3-week lead times and managing their destination trucking, Maersk is now seen as Cotton On's trusted advisor on logistics.
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