What should I do if my cargo at Iskenderun is damaged?
We recommend you to notify your insurers of the situation immediately, if you haven’t done so already. If you have insurance, your company will be able to guide you through the process to file a claim.
The relevant email address for coordinating the insurance process from the terminal’s side is: tespit@limakports.com.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
What do I do if I already have a booking to the Port of Iskenderun? How do I contact Maersk if I have questions about my cargo? Is Maersk still accepting new bookings to the Port of Iskenderun? What relief packages are available for affected customers? When will the Port of Iskenderun be operating normally again? What are my options if my cargo is safe and ready for transport from Iskenderun? What is the current security situation for my cargo at Iskenderun? What damage has been done to the Port of Iskenderun? What impact has the earthquake had on Maersk operations in Turkey/Syria?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.