I have questions or concerns about the data I see in the Captain Peter graph or the notifications I have received - who should I reach out to?
Please rest assured that our operations teams and vessel crews have access to the same information via our Remote Container Management system and will try to take action on any open alarms causing temperature deviations.
The Captain Peter support team can answer basic questions related to the data and product features while more detailed questions related to data interpretation and reefer functionality may be forwarded on to our global network of Reefer Specialists for further review and feedback.
抱歉，發生錯誤
本資訊是否實用？
謝謝您的反饋！
抱歉，我們無法提供進一步協助，請查看下方的相關常見問題。
您沒有找到今天所需的產品，我們深感抱歉
請使用以下選項之一聯絡我們的客戶經驗團隊
線上諮詢
線上註冊與我們的支持團隊成員交談並立即獲得答案。
個案管理
我們的客服專員會盡快處理您的個案。
相關常見問題
Can I get a live demo of Captain Peter? Can I ship cargo with Maersk Go that needs to be kept at a specific temperature? Can I purchase the single Captain Peter datalog download for a single shipment? Who has access to the data on Captain Peter? Can I track my air cargo? Can my buyers and suppliers also track the cargo? Why can I not see any shipments when I log in to Captain Peter? I have purchased the Captain Peter Integrated package, how do I start integration with the API? What is the retention period of the data available in Captain Peter? How often will the milestones be updated? How can I log in to Captain Peter?Maersk.com 新使用者？
開始使用本公司數位服務操作指南。
聯絡我們
線上聊天
線上註冊可以與我們的客服團隊成員通聯，並在辦公時間內獲得立即答复。
業務諮詢
請聯絡我們，我們會在隨後兩天內予以回复。