Having trouble on our website tracking a shipment?
If a page isn’t loading, a button isn’t working, or you’re getting an error — we’re here to help.
Contact our Chat team for immediate support by clicking the chat icon located in the bottom-right corner, or visit chat and follow the steps and a team member will assist you in real time.
What should you include when chatting with us?
- A quick description of the issue
- The page you were on
- Any error messages
- Your device and browser (e.g. iPhone with Safari)
抱歉，發生錯誤
本資訊是否實用？
謝謝您的反饋！
抱歉，我們無法提供進一步協助，請查看下方的相關常見問題。
您沒有找到今天所需的產品，我們深感抱歉
請使用以下選項之一聯絡我們的客戶經驗團隊
線上諮詢
線上註冊與我們的支持團隊成員交談並立即獲得答案。
個案管理
我們的客服專員會盡快處理您的個案。
相關常見問題
Experiencing an error on our website submitting a Delivery or Release order? How can I check a port or terminal update? How can I query a port or terminal update? How can I check when I've not received a quote? How can I follow up on a quote? Do you have a non-shipment related question? How to get a rate / quote? Need to access MyFinance? Need to access your bookings? How do I access my Shipping instructions? How do I register for online access?Maersk.com 新使用者？
開始使用本公司數位服務操作指南。
聯絡我們
線上聊天
線上註冊可以與我們的客服團隊成員通聯，並在辦公時間內獲得立即答复。
業務諮詢
請聯絡我們，我們會在隨後兩天內予以回复。