Once you're logged in, requesting an Import delivery order is simple. Just follow the steps below to ensure everything is in place for a smooth release.

On the hub homepage, enter your Shipment Number in the search field and click View Details.

On the right side, check the Bill of Lading section - the following four items must be green:

  • Waybill Issued
  • Import Manifest Submitted to Customs
  • Prepaid Charges: Payment Completed
  • Collect Charges: Payment Completed

Once all are green, click Request Delivery Order
Select the containers you wish to include and ensure ‘Use Maersk Inland Delivery – Carrier Haulage’ is chosen.
Confirm the town/city name and click Book Inland delivery’.
Add the delivery address, including date and time, along with a contact name and press Continue.
Review all details are correct, accept Terms & Conditions and click submit.
Once confirmed, we will issue a confirmation and your delivery order will be processed.

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