What happens if I delay my shipment?
If you fail to meet the port deadline or cancel the container(s) within seven days of departure you will be charged a no-show fee. The actual charges can be found on the platform during your booking journey.
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Related FAQs
Is there a fee for cancelling a booking? Can I amend a booking after it has been confirmed? Can I amend the vessel or container type after a booking issubmitted? What is a no-show fee? Can I book if I do not have a company? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I make a change of destination (COD) for part of my cargo? What is the process of a penalty fee and what does a penalty fee cover? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I amend a booking after it has been placed? How do I place a booking on behalf of another company?New to Maersk.com?
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