What happens if Maersk delays my shipment?
If we fail to load your cargo on the booked vessel or if there is a departure delay of more than three days, you will be compensated. If you've selected to waive the cargo loading guarantee, it means your containers can get rolled — in which case we will not compensate you.
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Related FAQs
Can I change the destination (COD) of my cargo? Can I make a change of destination (COD) for part of my cargo? How much is Maersk going to compensate me in case of rolling a Rollable shipment? If I select Rollable for my Maersk Spot shipment, will I still get equipment priority? If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply? If I select Rollable how many times will my cargo get rolled? Maersk Spot has a loading guarantee, why would I select Rollable? What does ‘country of origin’ in shipping mean? What is the process to compensate? You already promise compensation with Maersk Spot if you roll my cargo. Why should I select Rollable to get the compensation?New to Maersk.com?
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