How long does it take to confirm a booking?
We are committed to confirming or updating all booked shipments as soon as possible. For bookings where a new partner has been selected, the processing time may take longer than usual for all new partners. There is a vetting process in place to secure the authenticity of the details we have received. You will get a booking notification on our platform and via email.
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Can I amend the vessel or container type after a booking issubmitted? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? How do I get a container? Is there a fee for cancelling a booking? How do I place a booking on behalf of another company? How long does it take for a booking to be confirmed? Why is a change of equipment size/type considered a cancellation? How can I amend a Delivery Order? Can I amend a booking after it has been confirmed? Can I book if I do not have a company?Novo no Maersk.com?
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