How long does it take to confirm a booking?
We are committed to confirming or updating all booked shipments as soon as possible. For bookings where a new partner has been selected, the processing time may take longer than usual for all new partners. There is a vetting process in place to secure the authenticity of the details we have received. You will get a booking notification on our platform and via email.
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Is there a fee for cancelling a booking? Can I amend a booking after it has been confirmed? Can I amend the vessel or container type after a booking issubmitted? What is a no-show fee? Can I book if I do not have a company? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I make a change of destination (COD) for part of my cargo? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been placed? How do I place a booking on behalf of another company? Will I be able negotiate or buy more free time days?はじめてMaersk.comをご利用ですか?
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