Are Lock Rates and Soft bookings still available on Maersk Go?
No, you can no longer access the locked rate feature or soft booking feature on Maersk Go. However, we are pleased to give you instant, competitive rates, as well as amendments at no cost, on most shipments (please note this does not apply to cancellations and no-shows).
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What is a daily rate? Can I, as a buyer, fill in the shipping instructions? Can I make a change of destination (COD) for part of my cargo? Can I book inland transportation as a standalone service? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? Does Maersk Go offer a Switch Bill of Lading? Can I request a physical invoice via mail? When can I expect to receive a resolution to my dispute? What is a certificate of origin (CO)? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Can I add a new user to my company?New to Maersk.com?
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