Are Lock Rates and Soft bookings still available on Maersk Go?
No, you can no longer access the locked rate feature or soft booking feature on Maersk Go. However, we are pleased to give you instant, competitive rates, as well as amendments at no cost, on most shipments (please note this does not apply to cancellations and no-shows).
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
What is a certificate of origin (CO)? Can I add a new user to my company? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I book inland transportation as a standalone service? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? Can I amend a booking after it has been placed? What is a no-show fee? Can I amend the vessel or container type after a booking issubmitted? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I amend a booking after it has been confirmed?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.