I am worried I have been placed with the wrong solution. What can I do?
If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution. Please be aware that it will no longer be possible to utilise both solutions at the same time.
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Related FAQs
What is a certificate of origin (CO)? Can I add a new user to my company? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I book inland transportation as a standalone service? Do I need to provide a Harmonised System (HS) code and where can I find the correct code? Can I amend a booking after it has been placed? What is a no-show fee? Can I amend the vessel or container type after a booking issubmitted? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I amend a booking after it has been confirmed?New to Maersk.com?
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