I am worried I have been placed with the wrong solution. What can I do?
If you are worried that you have been placed incorrectly either as a Maersk Go or Maersk Spot customer, please fill out this form, and send it to your customer experience representative, who can assist with moving you to the correct solution. Please be aware that it will no longer be possible to utilise both solutions at the same time.
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Related FAQs
Does Maersk Go offer a Switch Bill of Lading? Is there a fee for cancelling a booking? Can I amend a booking after it has been confirmed? Can I request a physical invoice via mail? Can I ship cargo with Maersk Go that needs to be kept at a specific temperature? Can I amend the vessel or container type after a booking issubmitted? What is a late payment fee? What is a certificate of origin (CO)? Can I, as a buyer, fill in the shipping instructions? What is a no-show fee? When can I expect to receive a resolution to my dispute? Can I book if I do not have a company?New to Maersk.com?
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