What could be the reasons for my booking confirmation not being released?
Once your booking has been placed, the booking confirmation should be released shortly, and the status will change from “Booking initiated” to “Carrier booking confirmed”.
If the booking confirmation takes more than two days to be released, it is most likely because:
- A new partner has been created but we do not have the required company details yet. A vetting process is taking place to ensure that the details we have received are validated and the new partner is properly set up to take part in the booking journey onwards.
- Your partner has not confirmed the booking yet.
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本資訊是否實用？
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相關常見問題
Can I amend the vessel or container type after a booking issubmitted? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? Is there a fee for cancelling a booking? How do I place a booking on behalf of another company? How long does it take to confirm a booking? Why is a change of equipment size/type considered a cancellation? Can I amend a booking after it has been confirmed? Can I book if I do not have a company? What is a no-show fee? If I do not use all of the Freetime Extension bought, will I get a refund? Can I amend a booking after it has been placed?Maersk.com 新使用者？
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