
Shipping to and from Myanmar
Your complete guide to shipping to and from Myanmar. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
City Office Tower, Corner
of Bogyoke Aung San Road
and 27th Road, Papedan
Township, Yangon Myanmar
+95 9 880 441095
Ext 3: Import
Ext 2: Export
Ext 1: Pin code
Local FIN Call Center:
+ 95 9880441091
Import related queries:
mm.import@maersk.com
Export-related queries:
mm.export@maersk.com
Maersk Go related queries:
maerskgosupport@maersk.com
Address: No. 7/2 (B), Strand Road, Ahlone Township, Yangon, Myanmar
Website: www.mip.com.mm
Address: Berth 5-9, Thilawa, Kyauktan Township, Thanlyin, Yangon, Myanmar
Website: www.mitt.com.mm
With one weekly departures from Myanmar, we seamlessly connect you and your business to the world.
Since 1991, we have built up unrivalled local expertise of business and shipping in Myanmar. Whether you are shipping wood products, refrigerated cargo, garments – or anything in-between – we have the local knowledge, tailored local services and global fleet to get your cargo to its destination on time.
Our office is conveniently located in downtown Yangon, close to the terminal container depots, customs and the Shipping Agency Department.
Useful information
Get up-to-data details about Shipment Tracking, Shipping & Vessel Schedules, Payment Guidelines, Import Demurrage & Detention, and Local Information.
Global advisory
General procedure
1) Service contract agreement:
All bookings with Maersk require that there is a valid rate (price) agreed for the shipment, and that all legal and documentation requirements will be met by the contracting parties. If you have not had a service contract, quotation can be obtained from the website Maersk.
2) Booking:
The main channel to place booking with us is using Maersk when you have registered on our website.
Besides, we have option for you to submit booking requests via other EDI or e-commerce platform. Please contact our Customer Service Department for any help.
Booking confirmation will be sent to you via email within 2 working hours upon receipt (4 working hours for booking via email), except for Dangerous cargo and Out-Of-Gauge cargo where a more detailed case-by-case examination is required which takes longer time.
Booking amendment can be made through the website within the turn-time of 1 working hour.
3) Empty container pick-up and stuffing:
Upon receipt of a booking confirmation from Maersk, you can contact to empty location which is specified on each booking confirmation. The trucker should inspect the container and sign an Equipment Interchange Receipt (EIR) to affirm that the container is in good condition when released in his care.
*Full container delivery: Upon completion of stuffing, please use our specifically designated seal, which is delivered along with the container, to seal the container. For security reason, this seal must not be changed. In case the seal needs to be changed (the seal is broken or the container needs to be re-opened), please contact Maersk for a replacement of seal and this change of seal should reflect in your documents. Shippers are required to return the full container to our container yards, fulfill customs declaration and registration to the port prior to CY Cut-off time, which is specified in the booking confirmation. Here the EIR is used once again. In case of any damage to the container, truckers have to sign to verify the container’s condition before handing it over to the port. Once the container has entered the terminal and customs formalities have been completed, Maersk shall take care of the container.
4) Documentation:
Any export customs documents will not be accepted as replacement for Shipping Instruction (SI) and failure to adhere to the deadlines and procedure may result in shut-out at load port or misrouting with all expenses for shipper’s account.
All shipping instructions must be in English and can be submitted through the following channels:
- Maersk you are required to have an account to log in the website. Please contact our Customer service department if you need any web guidance.
- Inttra you are required to have an account on the website too
- EDI your company’s own system
*Draft bills issuance: draft bills (verify copy) will be issued within 8 working hours upon receipt of proper and sufficient shipping instruction. Draft bills will be posted on the website and only Transport document receiver can view the documents. Draft bills can be sent via emails if you cannot download them from the website.
*Draft bill revision: revision can be made through the website with 1 free time and free-of-charge if it is not relating to a check with destination customs. Upon receipt of your request, a revision will be completed within 3 working hours. Please note that Transport Document Amendment fee will be applied from the 2nd revision with 40,000 MMK/ time. If case website errors, kindly contact email mm.export@maersk.com with screen shot to get support.
*Payer party: should be select at the time submit shipping instruction, payer amendment after that will subject to Payer Amendment Origin fee.
*Payment term (SPOT Booking): Since we only accept surcharge whereas default in local currency (Kyats) to be paid in Myanmar, hence all other surcharges (in foreign currency) much be paid at other country or 3rd country.
From | To | Surcharge Code | Surcharge Name | Origin / Destination | Spot Payment Term |
---|---|---|---|---|---|
From
World
|
To
Myanmar
|
Surcharge Code
Destination Charges
|
Surcharge Name
All destination charges (in local Currency)
|
Origin / Destination
Destination/Collect
|
Spot Payment Term
Destination
|
From
World
|
To
Myanmar
|
Surcharge Code
Destination Charges
|
Surcharge Name
All other charges (in foreign currency)
|
Origin / Destination
Origin or 3rd Country/Prepaid
|
Spot Payment Term
Origin
|
5) Verify Gross Mass(VGM):
Shipper or Shipper’s representative should be taking full responsibility to provide an accurate Verify Gross Mass (VGM) to Maersk via Maersk as per specific deadline. Any fail submission or in accurate information will be subject to all penalty cost and or any other claim compensation to Maersk and or Maersk’s subcontractor including 3rd parties (if any).
6) Invoice:
Maersk is now issuing E-invoices which can be downloaded from My Finance (Maersk) after feeder/vessel departure and draft bills have been processed. Once payment has been settled and received, you can download the financial invoices from My finance (Paid Invoice).
7) Release Original bill of lading:
Release of Original bill of lading/ Seaway bill/ Telex release will be performed at Maersk’s offices upon receipt of full payment. We do not accept Release bill of lading against pay slip or payment order from banks.
General restriction
Commodity
* List of restrictions for cargo EXPORT from Myanmar:
WTO’s GATT, Article XX and XXI, permit WTO members to prohibit the exportation of certain articles that endanger public morals, threaten human, plant or animal life, involve the exportation of arms and ammunition, and similar items. The Department of Trade of the Ministry of Commerce has exercised its rights under these GATT provisions to prohibit the following exportations:
- Counterfeit currency and coins
- Pornographic material
- All kinds of narcotic drugs and psychotropic substances
- Antique objects
- Arms and ammunition
- Wild animals and rare species
- Ivory
- Minerals and metals that are prohibited in accord with existing laws and regulations
- Crude oil
- Forestry products that are prohibited in accord with existing laws and regulations
- If in doubt, you should seek advice from the Department of Trade of the Ministry of Commerce.
* List of restrictions for cargo IMPORT to Myanmar:
WTO’s GATT, Article XX and XXI, permit WTO members to prohibit the importation of certain articles that endanger public morals, threaten human, plant or animal life, involve the importation of gold and silver, arms and ammunition, and similar items. Prohibited goods cannot be imported, exported, transited, sold or circulated in Myanmar. The Department of Trade of the Ministry of Commerce has exercised its rights under these GATT provisions to prohibit the following importations:
- Counterfeit currency and coins
- Pornographic material
- All kinds of narcotic drugs and psychotropic substances
- Playing cards
- Goods bearing the emblem of Buddha and pagodas of Myanmar
- Arms and ammunition
- Antiques and archeologically valuable items
- Wildlife endangered species
- Other prohibited commodities in accord with existing law
If in doubt you should seek advice from the Directorate of Trade of the Ministry of Commerce.
Weight / Measurement
There are no limitations in any port as long as the weight does not exceed maximum allowable payload as per Container Safety Certificate (CSC) plate.
Maersk must approve for acceptance beyond Container Yard (CY) due to road and bridge limitations.
Special cargoes
Out-Of-Gauge (OOG), Break-Bulk (B/B), and Hazardous Cargo subject to Maersk Sealand's procedure and approval.
Contact Matrix Within Maersk Myanmar
Items | Roles and Provisions | Email Address | Phone Number and Working time |
---|---|---|---|
Items
Sales
|
Roles and Provisions
customize logistic solutions to precisely fit your unique demand, providing clear pricing and flexible contract terms
|
Email Address
|
Phone Number and Working time
|
Items
Customer Experience of Ocean transport
( Full container loaded)
|
Roles and Provisions
expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance
|
Email Address
|
Phone Number and Working time
Mon-Fri 08:30 - 17:30
Call Center – 959880441095 Export -Ext 2 Import -Ext 3 |
Items
Customer Experience of LCL
( Less container loaded)
|
Roles and Provisions
expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance
|
Email Address
|
Phone Number and Working time
Mon-Fri 08:30 - 17:30
n/a |
Items
Equipment
|
Roles and Provisions
Support empty container pick-up and drop-off related is-sues
|
Email Address
|
Phone Number and Working time
Call center: 959 767799969
1st contact (Depots duty-incharge) HLA Depot : +95 9 980169991, Escalation +95 9 975378090 DIL Depot : +95 9 443106349, Escalation +95 9 259342911, +95 9 673436477 MLC Depot (Mottama depot) : +95 9 43157795 MITT : + 95 9 977246807, + 95 9 951110509 ICD2 Depot : +95 9 420016898, Escalation +95 9 5044021 |
Items
Finance
|
Roles and Provisions
Assistance with all inquiries regarding invoices, taxes, post-payments, outstanding balances, and reimbursements
|
Email Address
Clear payment:
mmreleasedesk@maersk.com (MMK Currency) sgreleasedesk@maersk.com (USD Currency) Dispute: disputes@maersk.com Refund: TCAPARefunds@maersk.com Overpayment, SOA & Dunning follow-up (Credit customers): Myanmarcollection@maersk.com Overpayment, SOA & Dunning follow-up (Cash customers): MEK.cash.collections@maersk.com Local FIN Myanmar: MMOCEANAR@maersk.com |
Phone Number and Working time
Mon-Fri 08:30 - 17:30
Finance Desk - 959880441091 |
Charge name | Unit | Currency | Tariff |
---|---|---|---|
Charge name
Export Documentation fee
|
Unit
Per Bill of Lading
|
Currency
MMK
|
Tariff
55,000
|
Charge name
Export Documentation fee for Japan destination
|
Unit
Per Bill of Lading
|
Currency
MMK
|
Tariff
85,000
|
Charge name
Seal fee
|
Unit
Per Seal
|
Currency
MMK
|
Tariff
6,000
|
Charge name
Reefer Set Point Change
|
Unit
Per Container and Per Frequency
|
Currency
USD
|
Tariff
100
|
Charge name
Transport Documentation Re-issuance fee
|
Unit
Per Bill of Lading
|
Currency
MMK
|
Tariff
55,000
|
Charge name
Transport Documentation Amendment Fee
|
Unit
Per Instruction
|
Currency
MMK
|
Tariff
40,000
|
Charge name
Payer Amendment Fee Origin
|
Unit
Per invoice
|
Currency
MMK
|
Tariff
65,000
|
Charge name
Electronic Cargo Release Service (Telex Service Fee)
|
Unit
Per Bill of Lading
|
Currency
MMK
|
Tariff
30,000
|
Charge name
Switch Transport Documentation Service
|
Unit
Per Bill of Lading
|
Currency
MMK
|
Tariff
30,000
|
Charge name
Import Service Charge
|
Unit
|
Currency
MMK
|
Tariff
35,000
|
Charge name
Payer Amendment Fee Destination
|
Unit
Per invoice
|
Currency
MMK
|
Tariff
60,000
|
Charge name
Additional Import Service Fee (Devanning fee)
|
Unit
Per Container
|
Currency
MMK
|
Tariff
60,000
|
Charge name
Export Empty Return Detention ***
|
Unit
Per Day and Per Container
|
Currency
MMK
|
Tariff
Detention Tariff without Free time
|
Experience our new and enhanced cargo booking
Now with instant booking confirmation.
In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.
You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.
