Shipping to and from Vietnam

Your complete guide to shipping to and from Vietnam. Find the right route, get Maersk office locations, discover local solutions, payment options and more.

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Find contact details for Maersk offices and ports in Vietnam

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Siège

Ho Chi Minh City

Adresse

Floor 15, Sofic Tower, 10 Mai Chi Tho Str., Thu Thiem Ward, Thu Duc City, Ho Chi Minh City.

Horaires d’ouverture

Mon-Fri 08:30 - 17:30

Directions

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Port

Cai Mep

Adresse

Unit 805, 8th Floor, Melinh Point Tower,
No. 2 Ngo Duc Ke Street, District 1,
Ho Chi Minh City,
Vietnam

Directions

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Bureau

Can Tho

Adresse

Saigon Shipping Can Tho (Agency), 512/35 Cach Mang Thang 8 St, An Thoi Ward, Binh Thuy Dist, 900000 Can Tho, Vietnam (South)

Horaires d’ouverture

Mon-Fri 08:00-17:30

Directions

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Bureau

Da Nang

Adresse

08th Floor, CEVIMETAL Building
69 Quang Trung Street, Hai Chau District,
Da Nang, Vietnam

Horaires d’ouverture

Mon-Fri 08:30 - 17:30

Directions

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Port

Da Nang

Adresse

26 Bach Dang St.
Da Nang
Vietnam

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Bureau

Ha Noi

Adresse

9th floor - Tower 1, Capital Place, 29 Lieu Giai street,
Ba Dinh District,
Hanoi, Vietnam (North)

Horaires d’ouverture

Mon-Fri 08:30 - 17:30

Directions

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Bureau

Haiphong

Adresse

Maersk - Haiphong Branch, ACB Building, 7th Floor, No.15A Hoang Dieu St, Hong Bang District, 180000 Haiphong, Vietnam (North)

Horaires d’ouverture

Mon-Fri 08:30 - 17:30

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Port

Haiphong

Adresse

8A Tran Phu street
Hai Phong city
Vietnam

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Port

Ho Chi Minh City (Saigon)

Adresse

End of Dien Bien Phu street,
ward 22, Binh Thanh district
Ho Chi Minh City
Vietnam

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Bureau

Qui Nhon

Adresse

Maersk - Qui Nhon Branch, 2nd Floor, Viettel Building, 01 Dinh Bo Linh Street, Le Loi Ward, Qui Nhon City, Vietnam (Central)

Horaires d’ouverture

Mon-Fri 08:30 - 17:30

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Port

Qui Nhon

Adresse

Nhơn Quí, Nhơn Phú, Thành phố Qui Nhơn, Binh Dinh Province, Vietnam

Directions

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Port

Vung Tau

Adresse

180-186 Huyền Trân Công Chúa, Phường 8, Thành phố Vũng Tầu, Bà Rịa - Vũng Tàu, Vietnam

Directions

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CONSULTER LE CALENDRIER DES DÉPARTS

We have been helping Vietnamese businesses to connect to key global markets since 1923.

With six offices spread across the country, we are uniquely placed to help connect you to Asia and the rest of the world. Whether you need to import or export machinery, refrigerated cargo or standard container shipments, our teams of specialists are dedicated to ensuring you have the ideal transport solution.

Our offices are located in Ho Chi Minh City, Ha Noi, Hai Phong, Da Nang, Quy Nhon and Can Tho.

Informations utiles

Obtenez les dernières informations locales à propos des périodes de vacances, des charges, des services de paiement, des procédures et des restrictions, etc.

Please click here and fill in our newsletter subscription form to receive product and service updates, news and industry insights

FFF Customer Advisory Q4 2025 - Vietnam

PDF (232KB)

FFF Customer Advisory Q3 2025 - Vietnam

PDF (153KB)

FFF Customer Advisory Q2 2025 - Vietnam

PDF (152KB)

FFF Customer Advisory Q1 2025 -Vietnam

PDF (152KB)

FFF Customer Advisory-Vietnam

PDF (147KB)

Weight Discrepancy Fee – WDF

PDF (215KB)

Heavy Load Surcharges

XLSX (25KB)

ICS2

Import Control System 2 (ICS2) release 3 Operational Guidelines #1

PDF (157KB)

Import Control System 2 (ICS2) release 3 Operational Guidelines #2

PDF (218KB)

Import Control System 2 (ICS2) release 3 Operational Guidelines #3

PDF (225KB)

Invoice issuance notice

Cách tải nhiều hoá đơn từ Myfinance

PDF (1248KB)

Cách truy xuất hoá đơn dạng excel từ MyFinance

PDF (637KB)

Hướng dẫn sử dụng Myfinance

XLSX (1365KB)

PDF (13KB)

Khắc phục lỗi trình duyệt

PDF (1500KB)

Blank screen MyFinance

PDF (232KB)

CONTACT MATRIX WITHIN MAERSK VIETNAM LTD

Roles and Provisions	Email Address	Phone Number
Roles and Provisions Sales Customize logistic solutions to precisely fit your unique demand, providing clear pricing and flexible contract terms	Email Address sales.support@maersk.com	Phone Number
Roles and Provisions Customer Experience of Ocean transport ( Full container loaded) Expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance.	Email Address Import: VN.IMPORT@maersk.com Export: VN.EXPORT@maersk.com Maersk Go: maerskgosupport@maersk.com	Phone Number Mon-Fri 08:30 - 17:30 1800 400 441 / 8428 5678 5803 Sat morning 09:00 -12:00 84 902 302 227 Zalo Chat Sat –Sun 09:00 -16:00 South Vietnam Export : 84 906 751 066 North and Center Vietnam Import and Export: 84 902 415 366 South Vietnam Import : 84 901 837 166
Roles and Provisions Customer Experience of Air transport Expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance	Email Address North Vietnam: han.air.CXOPS@Maersk.com South Vietnam: MaerskVNM.HCM.CS.AIR@maersk.com	Phone Number
Roles and Provisions Customer Experience of LCL ( Less container loaded) Expert guidance to clarify complex processes, deliver timely and impactful updates on your shipment's status, and offer proactive assistance.	Email Address Import: VNLCLIMP@lns.maersk.com Export: VCMCXEXELCL@LnS.maersk.com	Phone Number Mon-Fri 08:30 - 17:30 84 28 3520 3976 84 28 3520 3593
Roles and Provisions Equipment Support empty container pick-up and drop-off related issues	Email Address South Vietnam: SGNOPSEQU@maersk.com North Vietnam: VUFOPSEQU@maersk.com Da Nang: DNGOPSEQU@maersk.com Quy Nhon: QNNOPSEQU@maersk.com	Phone Number Mon-Fri: 08:30 - 17:30 South VN: 0907752751 North VN: 0936880466 Da Nang: 0983598939 Quy Nhon: 0936880466
Roles and Provisions Finance Assistance with all inquiries regarding invoices, taxes, post-payments, outstanding balances, and reimbursements	Email Address Invoice-related queries (except payer change): vn.invoice@maersk.com Payment status update, reconciliation or reduction : vnremittance@maersk.com Overpayment, SOA & Dunning follow-up (Credit customers): vn.collections@maersk.com Overpayment, SOA & Dunning follow-up (Cash customers): MEK.cash.collections@maersk.com:Effective from 18 Aug 2025 Refund request: vncfinrfd@maersk.com	Phone Number Mon-Fri : 08:30 - 17:30 1800 400 441 / 8428 5678 5803 Ext 4

Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and or rail.

We ensure that your products are moved at the right time to the right place. Whatever your need for inland transportation, you can count on us to deliver an effective and cost efficient inland haulage service.

Our offering includes:

Multiple modes of transport
Large network of quality transport providers
Constant monitoring and quality assurance
Timely pick-up and delivery
One-stop-shopping combining your land and ocean transport needs

As to reflect the market conditions and the increasing operational costs, we would like to announce the adjustment of local surcharges for all export and import shipments from/to Vietnam, effective 1st January 2016. Full details of the changes are outlined below:

Surcharge Type	Applied on	Amount (VND)*	Note
Surcharge Type AMF (Transport Document Amendment Fee)	Applied on per Bill of Lading	Amount (VND)* 900,000	Note 1st amendment: E-channel: free of charge; Email: subject to Transport Document Amendment Fee 2nd amendment: Transport Document Amendment Fee will be applied regardless of submission channels.
Surcharge Type LPF (Late payment Fee)	Applied on per Bill of Lading	Amount (VND)* 1% of prepaid outstanding or minimum VND 500,000 per week	Note Applicable if the payment has not been settled within 7 days after the due date of invoice for export shipment and arrival date for import shipment.
Surcharge Type Payer amendment fee	Applied on per case	Amount (VND)* 900,000	Note Applicable to any changes of payment terms or original payers
Surcharge Type TLX (Electronic Cargo Release)	Applied on per Bill of Lading	Amount (VND)* 850,000	Note Upon "'Telex' or 'Express' release" only after the BLs have been surrendered.

*All listed charges are subject to 5% VAT

**SP: Special container such as: open-top, twin deck, flat rack,

We have prepared this Claim Guide for General Cargo & Value Protect Cargo, as outlined below

Value Protect Claims Guide

PDF (779KB)

Maersk Claims Guide to Customer

PDF (261KB)

Experience our new and enhanced cargo booking

Now with instant booking confirmation.

In our continuous effort to offer you a simpler and easier digital booking experience we are pleased to present to you our new booking solution on Maersk.com.

You can now have your cargo booking request confirmed within seconds. In addition, you get greater visibility of sailing options with available vessel space, a list of depots with empty containers to choose from, and a choice of relevant value-added services. And you can now book from any device.

Try it here