Maersk Customs Services in Norway

Our Maersk Customs Services can help you with the complexities of border controls and customs regulations. For import and export cargos. At both - origin and destination.

Local contact options

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Please contact our customer service representative to include one of our Maersk Customs Service products in your supply chain.

Core products

Import Customs Clearance

Standard Full Customs Declaration, paying Duty & VAT upon arrival in the country in scope to gain release of the cargo for onward delivery.

  • Final import customs clearance
  • Simplified customs clearance
  • Customs & sanitary inspections

Export Customs Clearance

Standard Declaration to Customs to gain permission to load the vessel & be exported outside of Norway.

  • PEX – A / EU – A documents
  • Certificates of origin / EUR.1 *

Transit Documents

A transit document allows the free movement of containers through European territories, suspending the payment of Duty and VAT in the EU until export is declared.

  • T1

Digitoll

What is Digitoll?

Digitoll is Norwegian Customs’ concept for digitising all customs processes to comply with EU customs legislation. This enables those involved in the transport of goods to meet the four information requirements with digital and automated information processing. It means that all goods imported into Norway must be declared before crossing the border.
Click here for attached detail information regarding the changes

A manifest is required, covering all goods to be imported into Norway. The manifest can only be provided by an authorised operator. Digitoll is available for all modes of transport (road, air, sea and rail).

GO or NO GO When Norwegian Customs receives and processes the information digitally, before or at the border crossing, they give the transport or the consignment the status "no inspection on arrival" or "inspection on arrival".

The direct transport scheme ends with Digitoll. Currently, goods can go straight to the consignee and be declared up to 10 days after crossing the border. This will change when Customs switches to Digitoll. The transition will take place in two stages:

  1. 15 September 2026: All transport details must be submitted digitally via a Cargo Manifest.
  2. 1 March 2027: Post-clearance declarations will no longer be allowed. Everything must be declared before crossing the border and submitted via a Cargo Manifest.

Additional Maersk Customs Services

Customs Quick Health Scan: A high level risk & control assessment of the customers business highlighting potential gaps and providing support and solutions where required.

Peak Volume Management Program: Assistance with daily Maersk Customs Services activities when the customer needs it most.

Origin and Free Trade: Awareness & guidance on FTA’s & preferential origins.

Classification Management: An overview of current Classification Databases or a Full End-to-end Reclassification Programme from our trained specialists.

Mandatory Documents for Imports:

  • Commercial invoice(s)
  • Arrival notice
  • Packing list(s)
  • Classification Number / HS code

*Additional documents (where applicable)

Mandatory Documents for Exports:

  • Commercial invoice(s)
  • Packing list(s)
  • Classification Number / HS code
  • Departure information

*Additional documents (where applicable)

For Abbreviations & Explanations, please check shipping terms.

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