We would like to inform you about our upcoming financial system modernisation, as we transition to SAP S/4HANA in November 2025. We look forward to the benefits this new system will bring to our operations and want to keep you informed about the changes you may experience during and after the transition.
The transition will require us to temporarily suspend certain financial system functions. We are committed to minimising any inconvenience and ensuring the process is as seamless as possible. To help you prepare, we have provided an overview of the changes you may experience during and after the transition. Please review this information and make any necessary updates.
- Please note that during the system migration from 11 November to 17 November 2025, there will be delays in the invoice creation process for services provided in Hong Kong. However, these invoices will be processed shortly after the expiration of the freeze period.
- There will be a change in the format of the invoice templates (PDF): Please note that, effective from 17 November 2025, invoices and credit notes will have a refreshed look, but rest assured that all the standard details you need will continue to be available. To prepare, please check the updated templates linked below and review the highlighted changes, as you may need to make small adjustments to your system or EDI set-up, so the new format works smoothly. Please note that, depending on local requirements, invoice layouts may look slightly different.
- Change in the invoice and credit note numbering due to system logic differences: Please note that you may observe changes in the generation and display of invoice and credit note numbers. If you are using automated tools for invoice processing, we kindly request that you verify their compatibility with the updated numbering format.
| New Invoice | Credit Note |
|---|---|
|
New Invoice
Invoice: 7***********
|
Credit Note
Credit Note: 8************
|
The solution will be available for the following entity in Hong Kong:
- Maersk Contract Logistics (Hong Kong) Limited.
If you have any questions about the above, please contact your regular contact person. We would also like to encourage you to be proactive in preparing for the transition.
Please note that the dates mentioned in this advisory are related to the upcoming system Go-Live. Our teams are dedicated to making this transition as smooth as possible for the parties involved. We will keep you informed about any updates or changes related to the upgrade.
We appreciate your patience and understanding as we work to improve our financial system to better serve you.
This information is relevant for customers: Asia Pacific - Hong Kong