Related FAQs

Do I need to enter my card details at every payment? (For Non 3DS Countries) Can I use the same stored card across other brands such as safmarine.com? (For Non 3DS Countries) Can I make a payment through MyFinance? Can I request a physical invoice via mail?  How do I submit payment a remittance proof/ proof of payment receipt on MyFinance? How can I see whether a dispute has been updated? Can I pay my freight invoice in a different currency than that of the invoice? What is a late payment fee? How do I cancel my order and get a refund? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? Do I have to add bank account details every time I request a refund? Why can I not select “Incorrect Payer” when I dispute during a partial payment?