What happens if I cancel my shipment?

訂艙取消

If you cancel with more than seven days’ notice before departure, you will be charged a cancellation fee. If you cancel with fewer than seven days' notice before departure, you will be charged a no-show fee.

You can find the applicable charges by selecting the relevant shipment on your dashboard.

本資訊是否實用？

相關常見問題

Can I cancel the Freetime Extension I bought? Can I change the destination (COD) of my cargo? Can I merge several of my bookings into one? Is there a fee for cancelling a booking? What is a no-show fee? Why is a change of equipment size/type considered a cancellation? 為什麼我的訂艙被取消了？

常見問題主題

Products and Services Cargo Documentation Finance Website guides 訂艙前 訂艙 訂艙後 抵達

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