Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner?
LinkedIn
Facebook
X.com
WeChat
Email
We work with a two-party setup i.e. one party at the origin and another at the destination. You will receive the invoice for the charges you are supposed to pay. It is not possible to change the payer party for any charge.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? Can I pay charges before an invoice is issued? Can I pay invoices using credit notes? Can I pay my freight invoice in a different currency than that of the invoice? Can I request a physical invoice via mail? Can I upload an invoice list and pay in bulk? Can an Agent or Third Party view and download invoices? Can freight be paid elsewhere? Do I have to add bank account details every time I request a refund? Does Maersk accept partial payments?New to Maersk.com?
Find everything you need to start your logistics journey with us.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.