Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner?
We work with a two-party setup i.e. one party at the origin and another at the destination. You will receive the invoice for the charges you are supposed to pay. It is not possible to change the payer party for any charge.
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Can I request a physical invoice via mail? What is a late payment fee? When can I expect to receive a resolution to my dispute? Do I have to add bank account details every time I request a refund? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Will I be able to see additional charges that have been included in my total booking cost? What happens if my dispute is accepted? Is there an option for me to view or download an invoice, for which I am not party to the shipment? Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? When can I expect to receive my invoice?Maersk.com 新使用者？
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