Can I request my invoice to be changed if some of the charges were supposed to be billed to my partner?
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We work with a two-party setup i.e. one party at the origin and another at the destination. You will receive the invoice for the charges you are supposed to pay. It is not possible to change the payer party for any charge.
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相關常見問題
Can I request a physical invoice via mail? When can I expect to receive a resolution to my dispute? What is a late payment fee? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Will I be able to see additional charges that have been included in my total booking cost? What happens if my dispute is accepted? Is there an option for me to view or download an invoice, for which I am not party to the shipment? Can I apply for credit? Can I dispute my invoice if I disagree with what I've been billed? When can I expect to receive my invoice?New to Maersk.com?
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