Pre-booking

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Rate announcements Drop Off Charge (Imports) – World via all ports to Gennevilliers & Paris
26 Dec 2025
Rate announcements UK Export Port charges effective 1st of January 2026
24 Dec 2025
Rate announcements UK Import Port charges effective 1st of January 2026
24 Dec 2025
Rate announcements Dry port Surcharge - Export (DPS) - Indian Locations via Indian Port of Loading to World
24 Dec 2025
Rate announcements Change to Emergency Contingency Surcharge Indian Subcontinent to North Europe & Mediterranean (E3W & E4W)
24 Dec 2025
Advisories All Refund Requests Moving to MyFinance – Effective 1 December
23 Dec 2025
Advisories Chinese New Year 2026 – Transpacific Schedule Adjustments
23 Dec 2025
Rate announcements Heavy Load Surcharge (HWS) Revision – Far East Asia to West Coast South America (C1E)
23 Dec 2025
Advisories ASAS2 Blank Sailing East Coast South America from/to Asia
23 Dec 2025
Advisories Chinese New Year Network Changes Far East Asia to Arabian Gulf Services
23 Dec 2025
Advisories Chinese New Year Changes Far East Asia to Europe Services
23 Dec 2025
Rate announcements Revision of Peak Season Surcharge (PSS) from Far East Asia to North Europe (E1W)
23 Dec 2025

Pre-Booking

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What does 'CIF+10%' mean? What are the minimum emissions savings you can achieve using ECO Delivery Air by replacing 100% fossil fuel? Does ECO Delivery Air offer a possibility of replacing less than 100% fossil fuel?  What is the plan for cargo, which was booked prior to 1st of March from neighbouring countries of Russia, not from Russia (non-Russian origin) or are not going to Russia, but the booking party/shipper/consignee to the shipment is Russian? Can the Customs Control Tower also coordinate 3rd party brokers? What mandatory information is required to place a booking? What is a daily rate?  Is this a SaaS (software) solution? What flexibility do I get with a Seasonal Allocation contract? Can I increase my allocation on a Flat Allocation contract? Can I book inland transportation as a standalone service?  What do I do when I discover a loss or damage to a shipment?
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