Shipping to and from Cambodia
Your complete guide to shipping to and from Cambodia. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Local information
Maersk Go contact email id:
maerskgosupport@maersk.com
Import related queries:
kh.import@maersk.com
Export related queries:
kh.export@maersk.com
Mon-Fri from 8:00-17:00
(ticket will be closed at 16:30)
Customer Service Call Center
Mon-Fri from 8:30-12:00 & 13:30-17:30
+855 12 934 465
Import related queries:
kh.import@maersk.com
Export related queries:
kh.export@maersk.com
Sihanoukville
Cambodia
+855 12 934 465
With a strong presence in Cambodia and an unrivalled global network, we are well placed to help Cambodian businesses connect to the world.
We have been supporting Cambodian trade since 1993, and are one of the largest container shipping lines operating in Cambodia today. With our head office in Phnom Penh, and services to and from Sihanoukville, we have the expertise, presence and global shipping network you need to get your cargo to its destination on time – wherever in the world that happens to be.
Useful information
Get up-to-data local information about holiday periods, charges, payment services, procedures and restrictions, and more.
| Function | Working / Serving Hours | Phone | Email Address |
|---|---|---|---|
|
Function
Sales
|
Working / Serving Hours
Mon-Fri 08:00 AM - 17:00 PM
|
Phone
Mobile: +855 92 888 200, +855 92 888 766
|
Email Address
|
|
Function
Short Haul Customer service
|
Working / Serving Hours
Mon-Fri 08:00 AM - 17:00 PM
Sat 08:00 AM - 12:00 PM |
Phone
Tel: +855 23 965 441
Sihanoukville port Hotline +855 92 555 756 |
Email Address
|
|
Function
Long Haul Customer service
|
Working / Serving Hours
Mon-Fri from 8:00-17:30 |
Phone
Tel: +855 23 962 592
Phnom Penh Hotline +855 92 999 892 |
Email Address
|
|
Function
Operation
|
Working / Serving Hours
Mon-Fri 08:00 AM - 17:00 PM
Mon-Fri 08:00 AM - 17:00 PM |
Phone
Equipment issue: +855 12 550 806
Sihanoukville port: +855 12881824 |
Email Address
|
Inland haulage includes transportation from vendors to the port of shipment, and from discharge port to the point of stripping the ocean container by truck and / or rail.
We ensure that your products are moved at the right time to the right place. Whatever you need for inland transportation you can count on us to deliver an effective and cost efficient inland haulage service.
Our offering includes
- Multiple mode of transports
- Quality transport providers
- Constant monitoring with quality assurance.
- Time pick up and faster delivery.
| Surcharge Name (Code) | Scope | Rate Basis | Tariff level | Container size | Cargo type |
|---|---|---|---|---|---|
|
Surcharge Name (Code)
Late Gate Service (Late Gate-Into Port)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per container
|
Tariff level
USD 50
|
Container size
|
Cargo type
Dry/Reefer
|
|
Surcharge Name (Code)
Electronic Cargo Release Service -Export - (TLE)
|
Scope
Cambodia to World Excluding Ofac Countries
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 30
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Electronic Cargo Release Service - Import - (TLI)
|
Scope
World to Cambodia
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 30
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
House Transport Document Service - (HBL)
|
Scope
World to Cambodia and Cambodia to world
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 30
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Late Gate Service (Late Gate-Out Export or Late Empty Equipment Pick-Up)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per container
|
Tariff level
USD35 /50/50
|
Container size
20'/40'/45'
|
Cargo type
Dry/Reefer
|
|
Surcharge Name (Code)
Late Customs Documentation Fee - (LDS)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per Customs Documentation
|
Tariff level
|
Container size
USD 20
|
Cargo type
|
|
Surcharge Name (Code)
Transport Document Amendment Fee - (AMF)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
1st amendment: E-channel: free of charge ; Email: subject to Transport Document Amendment Fee
2nd amendment: Transport Document Amendment Fee will be applied regardless of submission channels. |
Tariff level
USD 45
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Transport Document Amendment Fee - Import - (AMI)
|
Scope
World to Cambodia
|
Rate Basis
Per Amendment Request/ Bill of Lading “(via email or fax)"
|
Tariff level
USD 45
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Late Payment Fee - (LPF)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per Bill of Lading per 1st/2nd/3rd week onward overdue
|
Tariff level
USD 10/25/45
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Manual Documentation Processing Fee - (MDF)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 40
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Payer Amendment Fee Origin - (PAO)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 40
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Payer Amendment Fee Destination - (PAD)
|
Scope
Cambodia to/from World (Excluding Iran,Cuba,Sudan)
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 40
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Transport Document Issuance Service – Export (BLE)
|
Scope
Cambodia to World (Excluding Iran, Cuba, Sudan)
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 60
|
Container size
|
Cargo type
|
|
Surcharge Name (Code)
Transport Document Issuance Service – Import (BLI)
|
Scope
World to Cambodia (Excluding Iran, Cuba, Sudan)
|
Rate Basis
Per Bill of Lading
|
Tariff level
USD 60
|
Container size
|
Cargo type
|
Please check the below Local news and advisories:
KH Import Guidance
KH Export Guidance
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