Shipping to and from India
Your complete guide to shipping to and from India. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Export
Get up-to-date local information about export procedures and restrictions, demurrage and detention, container pick-ups and more.
Find the coverage limit for your region
| Country | Ports | Tariff | Prepaid/Collect | Coverage Currency | Coverage Limit |
|---|---|---|---|---|---|
|
Country
UAE
|
Ports
Jebel Ali
|
Tariff
$ 35
|
Prepaid/Collect
Both
|
Coverage Currency
Dirhams
|
Coverage Limit
3000
|
|
Country
Oman
|
Ports
Sohar
|
Tariff
$ 35
|
Prepaid/Collect
Both
|
Coverage Currency
Omani Rial
|
Coverage Limit
300
|
|
Country
Kuwait
|
Ports
Shuwaikh/Shuaiba
|
Tariff
$ 35
|
Prepaid/Collect
Both
|
Coverage Currency
Kuwaiti Dinar
|
Coverage Limit
300
|
|
Country
Bahrain
|
Ports
Bahrain
|
Tariff
$ 35
|
Prepaid/Collect
Both
|
Coverage Currency
Bahraini Dinar
|
Coverage Limit
300
|
|
Country
Qatar
|
Ports
Doha/Hamad
|
Tariff
$ 35
|
Prepaid/Collect
Both
|
Coverage Currency
Qatari Rial
|
Coverage Limit
3000
|
|
Country
Jordon
|
Ports
Aqaba
|
Tariff
$ 35
|
Prepaid/Collect
Both
|
Coverage Currency
Jordanian Dinar
|
Coverage Limit
578
|
|
Country
Saudi Arabia
|
Ports
Jeddah/Dammam/Riyadh
|
Tariff
$ 35
|
Prepaid/Collect
Prepaid only
|
Coverage Currency
Saudi Riyal
|
Coverage Limit
3000
|
|
Country
Srilanka
|
Ports
Colombo
|
Tariff
$ 50
|
Prepaid/Collect
Both
|
Coverage Currency
Dollar
|
Coverage Limit
200
|
Country: India
Direction: Export
Demurrage Effective Date: 15th July 2024
Detention Effective Date: 01st October 2024
Expiry Date: Until further notice
Free time: Calendar Day basis
Currency: INR
Invoiced: Per container, per calendar day, per container type
Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). Export D&D is applied according to official tariff on our web site: Maersk.com and based on ETD available on empty pick up. To stay informed about transport plan changes on your shipment, subscribe to Maersk Newsletter/Advisory page.
Free time: "Free Time" is the period agreed between the Carrier and the Merchant for which Demurrage and Detention shall not be paid by the Merchant.
Detention: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal, or depot beyond the agreed amount of Free Time.
Demurrage: Compensation payable when the Merchant holds Carrier’s Container inside the terminal, port, or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs).
| Charge Head | Start | End |
|---|---|---|
|
Charge Head
Detention
|
Start
Commences on and includes the day that the empty container is gated out from the agreed terminal, port, or depot.
|
End
Ends on and includes the day that the full container is gated-in at the agreed terminal, port, or depot.
|
|
Charge Head
Demurrage
|
Start
Commences on and includes the day that the full container is gated-in at the first load port.
|
End
Ends on and includes the day that the full container is loaded on board on a vessel at the first load port.
|
Useful Notes:
- SPOT terms are those accepted at the time of booking confirmation and are not necessarily aligned with the standard tariffs. You can opt to extend the D&D Free time at multiple stages of your shipment. D&D tariff information can also be found via Instant Price Search or during placing a booking.
- For standard Terms for D&D, please click here - Detention and Demurrage.
- Reefer Demurrage is same as DRY. Reefer plugging and monitoring charges will be separate.
- Non-operating reefer (NOR) is considered as a Dry Container.
- For SPOT bookings, the Export Demurrage & Detention free time slabs & per diem charges may differ depending on the booking date. For the latest offer please click here.
DEMURRAGE TARIFFS – India Export : Please download the below PDF.
DETENTION TARIFFS – India Export : Please refer to the below tables for DRY and Reefer/Special Equipment .
DRY Equipment
| Period / Slabs | 20' (INR) | 40' (INR) |
|---|---|---|
|
Period / Slabs
Day 1 to 7
|
20' (INR)
Free
|
40' (INR)
Free
|
|
Period / Slabs
Day 7 to 14
|
20' (INR)
2,500
|
40' (INR)
5,000
|
|
Period / Slabs
Day 15 to 18
|
20' (INR)
5,000
|
40' (INR)
10,000
|
|
Period / Slabs
Day 18 onwards
|
20' (INR)
6,250
|
40' (INR)
12,500
|
Reefer & Special Equipment
| Period / Slabs | 20' (INR) | 40' (INR) |
|---|---|---|
|
Period / Slabs
Day 1 to 7
|
20' (INR)
Free
|
40' (INR)
Free
|
|
Period / Slabs
Day 7 to 14
|
20' (INR)
4375
|
40' (INR)
8750
|
|
Period / Slabs
Day 15 to 18
|
20' (INR)
6250
|
40' (INR)
12,500
|
|
Period / Slabs
Day 18 onwards
|
20' (INR)
8750
|
40' (INR)
17500
|
| Maersk Region’s | Toll free number |
|---|---|
|
Maersk Region’s
West
|
Toll free number
1800-120-1218
|
|
Maersk Region’s
North
|
Toll free number
1800-419-1290
|
|
Maersk Region’s
South
|
Toll free number
1800-419-1639
|
|
Maersk Region’s
East
|
Toll free number
1800-419-9121
|
Twill toll-free numbers
| Twill Region’s | Toll free number |
|---|---|
|
Twill Region’s
West
|
Toll free number
1800 2100 480
|
|
Twill Region’s
North
|
Toll free number
1800 3090 472
|
|
Twill Region’s
South & East
|
Toll free number
1800 3090 475
|
|
Twill Region’s
Nepal
|
Toll free number
2068182475 / 4068467475
|
India Export inland services There are two modes of operation for Export Haulage.
| Option 1 | Shipper PDA : As per this option, the rail transportation is directly payable by shipper to the rail operator. This is also known as Merchant haulage. As per this setup Place of Receipt (POR) on the B/L will be the port of loading (not the inland location), Line is not liable to arrange for Inland Haulage. The cost of positioning equipment into such inland locations will be charged under Equipment Positioning Surcharge (EPS). Since Inland rail transportation cost is paid by shipper directly to the rail operator, IHE is not invoice-able to the customer. |
|---|---|
|
Option 1
Option 2
|
Shipper PDA : As per this option, the rail transportation is directly payable by shipper to the rail operator. This is also known as Merchant haulage. As per this setup Place of Receipt (POR) on the B/L will be the port of loading (not the inland location), Line is not liable to arrange for Inland Haulage. The cost of positioning equipment into such inland locations will be charged under Equipment Positioning Surcharge (EPS). Since Inland rail transportation cost is paid by shipper directly to the rail operator, IHE is not invoice-able to the customer.
Line PDA : As per this option the rail transportation is payable by shipper to Line. This is also called Carrier Haulage setup. The POR on the B/L will be inland acceptance location and Line will pay for haulage to rail transportation provider. The cost of Rail transportation, ICD handling, ICD infrastructure charges and ICD energy surcharge is recovered through IHE (inland haulage export). The cost of positioning equipment into such inland locations is rolled into the Dry Port Surcharge.
|
For Value Added Services pls refer to the attached Value Added Services Charges file
Export Local Charges
| Surcharge Name | Surchare Code | Import | Rate Basis | Quantum sucharges subject to gst | Comments |
|---|---|---|---|---|---|
|
Surcharge Name
Transport Document Amendment Fee - Export
|
Surchare Code
AME
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
USD 150
|
Comments
A fee that covers the additional cost when the carrier is requested to make changes to the Transport Document (B/L)
|
|
Surcharge Name
Transport Document Issuance Service - Export
|
Surchare Code
BLE
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
A service provided by the carrier to issue a Bill of Lading (B/L)/Transport Document (TPdoc) in a location that is not the: - Place of Receipt or - Place of Delivery of the shipment.
|
|
Surcharge Name
Export Service
|
Surchare Code
EXP
|
Import
Export
|
Rate Basis
Per Container
|
Quantum sucharges subject to gst
USD 8
|
Comments
This service covers the provision and administration of export services such as, but not limited to, equipment release, arrangement of pick-up and drop-off, and handling notifications.
|
|
Surcharge Name
House Transport Document Service
|
Surchare Code
HBL
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
A service provided by the carrier to perform additional administration when a forwarder issues a House Bill of Lading
|
|
Surcharge Name
Origin Certificate charge
|
Surchare Code
OCG
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
Fees towards issuance of customized vessel certificate upon merchant request
|
|
Surcharge Name
Special Equipment Service
|
Surchare Code
SEP
|
Import
Export
|
Rate Basis
Per Container
|
Quantum sucharges subject to gst
USD 400
|
Comments
The service of providing a non-standard container to the customer.
|
|
Surcharge Name
Switch Transport Document Service
|
Surchare Code
SWC
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
This service is provided by the carrier to 'switch' transport documents (B/L's) to show new parties by issuing a 2nd set of documents.
|
|
Surcharge Name
Payer Amendment Origin
|
Surchare Code
PAO
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
|
|
Surcharge Name
Bounced Cheque
|
Surchare Code
NA
|
Import
Export/Import
|
Rate Basis
Per Cheque
|
Quantum sucharges subject to gst
INR 5000
|
Comments
When the cheque reecived from the customer is not honoured by the bank, this is a penal charge levied for admin effort and delaying the payment.
|
|
Surcharge Name
Change of Destination- Restow
|
Surchare Code
CED
|
Import
Export
|
Rate Basis
Per Container
|
Quantum sucharges subject to gst
USD 300
|
Comments
This is a service provided by carrier upon the customer’s request to amend the destination/delivery after a container is gated in at the port of origin, but prior to the arrival at the port of discharge.
|
|
Surcharge Name
Change of Destination
|
Surchare Code
COD
|
Import
Export
|
Rate Basis
Per Container
|
Quantum sucharges subject to gst
USD 300
|
Comments
This is a service provided by carrier upon the customer’s request to amend the destination/delivery after a container is gated in at the port of origin, but prior to the arrival at the port of discharge.The charge includes only the cost incurred towards Change of Destination.
|
|
Surcharge Name
Additional Export Service
|
Surchare Code
FIO
|
Import
Export
|
Rate Basis
|
Quantum sucharges subject to gst
|
Comments
Charges depend on the service provided
|
|
Surcharge Name
Detention in Transit Service
|
Surchare Code
DIT
|
Import
Transhipment
|
Rate Basis
|
Quantum sucharges subject to gst
75 usd for dry, haz cont - Per day per container
125 USD for Reefer container - Per day per container 250 Administration fee one time per container |
Comments
The carrier has the ability to hold shipments at transhipment ports until further instructions are received from the customer. This gives the customers the flexibility to delay the cargo arrival, when it assists them in their business. |
|
Surcharge Name
Late Documentation Fee - Export
|
Surchare Code
LDE
|
Import
Export
|
Rate Basis
Per B/L
|
Quantum sucharges subject to gst
1 – 7 days: Late Documentation Fee = 0
8 – 14 days: Late Documentation Fee = USD 100/BL 15 – 21 days: Late Documentation Fee = USD 200/BL |
Comments
This fee is to cover additional administration costs when the customer submits relevant Shipping Instructions (SI) and/or mandatory Bill of Lading (B/L)/Transport Documentation (TPdoc) after the specified cut-off time for the shipment. This fee is applied upon receipt of late SI/documents. |
|
Surcharge Name
Electronic Cargo Release Service -Export
|
Surchare Code
TLE
|
Import
Export
|
Rate Basis
Per BL
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
This service (TLE) is applied upon the customer's request and gets added to the shipment only after the BLs have been surrendered.
|
|
Surcharge Name
Additional Seal
|
Surchare Code
ESC
|
Import
Export
|
Rate Basis
Per Container
|
Quantum sucharges subject to gst
For Value Added Services, pls refer attached Charges file
|
Comments
Additional services like providing/attaching extra seals to containers in the terminals falls under this surcharge.
|
Hazardous Cargo acceptance
- Acceptance of Hazardous Cargo to ports : IMO Class 1 and 7 is not acceptable throughout India.
Out Of Gauge Cargo and 45' Containers
- Out-of-Gauge Cargo is not accepted to or from any inland location in India.
- Containers which are more than 9'6" high are considered out of gauge (OOG) and cannot be moved by rail or road.
- 45' containers are not accepted for movement by rail or road.
| Service request type | Reply time / Resolution time | Email id/ Online link |
|---|---|---|
|
Service request type
Credit Adjustment
|
Reply time / Resolution time
24 Hrs
|
Email id/ Online link
|
|
Service request type
Booking Confirmation
|
Reply time / Resolution time
2 Working hours
|
Email id/ Online link
|
|
Service request type
Booking Amendment online
|
Reply time / Resolution time
1 Working hour
|
Email id/ Online link
|
|
Service request type
Container tracking
|
Reply time / Resolution time
Within 8 hours post container picked up from empty yard
|
Email id/ Online link
|
|
Service request type
Online SI submission for Verify Copy
|
Reply time / Resolution time
8 Working hours
|
Email id/ Online link
|
|
Service request type
Online Verify copy amendment/Bill of Lading amendment/Approve Bill of Lading
|
Reply time / Resolution time
1 Working hour
|
Email id/ Online link
|
|
Service request type
Manual Verify copy/Bill of Lading amendment (Note: Only when unable to submit online due to technical issues)
|
Reply time / Resolution time
3 Working hours
|
Email id/ Online link
|
|
Service request type
Verified Gross Mass(VGM)
|
Reply time / Resolution time
Before Shipping Bill handover cut off at origin port
|
Email id/ Online link
Please provide the VGM through your preferred channel (www.maersk.com, INTRA, EDI etc.,) as soon as possible in order to avoid failure of loading on board. Please submit the VGM as per your country deadlines.
|
|
Service request type
Payment details to be submitted Online ( P2R)
|
Reply time / Resolution time
INR - 2 hours post submission of P2R request (Business hours) |
Email id/ Online link
|
|
Service request type
Release of Bill of Lading (B/L)
|
Reply time / Resolution time
Credit customers- Auto Posted Cash customers- 4 Working hours after making invoice payment & submitting remittance details on P2R in MyFinance.
|
Email id/ Online link
|
|
Service request type
Change in invoice or Disputes in invoice |
Reply time / Resolution time
5.5 Working days
|
Email id/ Online link
|
|
Service request type
Telex Release Requests (OBL's to be surrendered and details to be filled on Purpose Letter / along with payment details) |
Reply time / Resolution time
4 Working hours
|
Email id/ Online link
|
|
Service request type
Online Payment Submission (NEFT, RTGS, IMPS)
|
Reply time / Resolution time
Payment details submitted prior to 16:30 hrs IST will be attended on the same day (Monday to Friday) and any request received after 16:30 hrs IST will be processed on the next working day. On Saturdays (weekend), Payment details will be accepted only upto 13:00 hrs IST and the remaining requests received after 13:00 hrs IST will be processed on the next working day (Monday). |
Email id/ Online link
|
|
Service request type
Payment Application for OFAC (Sanction) Nations
|
Reply time / Resolution time
3 working days
|
Email id/ Online link
|
Indemnity Bond Format – BL Stationery handling for South Locations
Purpose Letter for Surrender request
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