Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Booking
All booking FAQs
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What happens to my cancelledbooking if I already have picked up my container(s)?
You already promise compensation with Maersk Spot if you roll my cargo. Why should I select Rollable to get the compensation?
I am getting an error message when I try to proceed with an amendment. Why?
How can I amend the details on my booking confirmation?
If I select Rollable for my shipment and later need to amend or cancel, will the amendment or cancellation fee apply?
What are the parameters of the free amendment with Maersk Go? What is included and what is not?
I can’t find schedules or quotes for the origin and destination that I need, who should I contact?
Are there any local restrictions for my booking?
Can I book LCL via the Maersk App?
What happens if my bookings are delayed?
Can other charges occur that are not displayed when booking?
How long are prices valid on Maersk Go?
Video tutorials
02:45

Learn to self-amend shipping instructions in a few simple steps
01:08

Learn to self-amend shipment payers via shipping details
02:26

Learn how to add inland loading or delivery to an existing shipment
02:33

Learn to create booking with inland delivery in a few simple steps
01:46

Billing made easy with MyFinance on Maersk.com