Can other charges occur that are not displayed when booking?
The price we display on the platform during your booking journey is the price you can expect to be invoiced at the end of your shipment's journey. Logistics is an industry where many unforeseen variables, which are hard to predict at the time of booking, can occur. In such scenarios, you will be informed about these incidents immediately and you will be notified how that impacts the overall price of your transportation.
Sorry there was an error
Was this information useful?
Thanks for your feedback!
Sorry we couldn't help more, please review the related FAQs below.
We're sorry you were unable to find what you wanted to today
Please use one of the below options to contact our Customer Experience teams
Chat with us
Contact us and we will respond within the next two working days
Case management
Contact us and we will respond within the next two working days.
Related FAQs
Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? Can I amend a booking after it has been placed? What is a no-show fee? Can I amend the vessel or container type after a booking issubmitted? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? Can I amend a booking after it has been confirmed? Can I book if I do not have a company? How do I place a booking on behalf of another company? Is there a fee for cancelling a booking? Will I be able negotiate or buy more free time days?New to Maersk.com?
Step-by-step guides to get started using our digital services.
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.