How can I amend the information on my Certificate / Letter?
If you need to amend the information on my Certificate / Letter, the easiest and fastest way to tell us is to contact our Customer Experience team through our Case Management system. This gives you complete visibility and control over your enquiry from start to finish.
To submit a case you just need to follow these 3 simple steps:
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Related FAQs
How can I check if I have an enquiry about a customs hold or exam? How can I check if I have an enquiry about a manifest not submitted? How can I check if I have a general enquiry about a customs submission? How can I check if I have a general enquiry about a customs amendment? How can I check if I have a general enquiry about the Manifest? How do I obtain a Certificate/Letter (if SI is submitted)? How do I obtain a Certificate/Letter (if SI not yet submitted? Where can I access my Export and Import documents on maersk.com? How do I amend my Bill of Lading? How can I amend the cargo weight/description on my Bill of Lading? How do I amend my Verified Gross Mass (VGM)?New to Maersk.com?
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