What happens if I don't use my lock rate within 30 days on Maersk Go?
If you do not use your locked rate within 30 days, it will no longer be available to you. Please note that the lock rate fee is non-refundable, regardless of whether you make a booking with the locked rate. This fee starts at 50 USD and varies, depending on the trade route, and can be used to book a total of up to 20 FFE (forty-foot equivalent unit).
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What happens once I have used my lock rate to book 20 FFE ? If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit? Can I amend the vessel or container type after a booking issubmitted? Can I make a change of destination (COD) for part of my cargo? Can I as a buyer fill in the Verified Gross Mass (VGM)? How do I get a container? Is there a fee for cancelling a booking? How do I lock a rate on Maersk Go? How do I place a booking on behalf of another company? How long does it take to confirm a booking? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go?New to Maersk.com?
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