If a booking made with a locked rate is cancelled, how does it affect the 20 FFE limit?
If a booking is cancelled while the lock rate is still valid, the number of cancelled FFEs will be added back to the 20 FFE limit.
If your cancellation request is rejected, the FFEs will be deducted from the 20 FFE limit.
If the cancellation is made after the lock rate has expired, the lock rate can no longer be used for bookings.
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What happens once I have used my lock rate to book 20 FFE ? What happens if I don't use my lock rate within 30 days on Maersk Go? If I locked a rate for a port location, can I use the same rate on a door location too? Why is a change of equipment size/type considered a cancellation? How long does it take to confirm a booking? I have been notified that a buyer has placed a booking with me as a supplier. What should I do? If I do not use all of the Freetime Extension bought, will I get a refund? What is a no-show fee? What mandatory information is required to place a booking? Can I choose a daily rate on a trade route after I have locked the rate on Maersk Go? Can I amend a booking after it has been placed?New to Maersk.com?
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