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Follow the instructions on your Certificate of Insurance.
Notify the carrier in writing that you intend to file a claim.
Contact the surveyor listed on the certificate to assess the damage.
Inform your broker, who will guide you through the claims process.
抱歉，發生錯誤
本資訊是否實用？
謝謝您的反饋！
抱歉，我們無法提供進一步協助，請查看下方的相關常見問題。
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請使用以下選項之一聯絡我們的客戶經驗團隊
線上諮詢
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個案管理
我們的客服專員會盡快處理您的個案。
相關常見問題
Can Maersk assist me with cargo insurance for journeys through areas like the Bab el-Mandeb strait and the Red Sea? Doesn’t the shipping company have to cover my loss? How should an insured act in the event of a claim for loss or damage? I already have my own policy. Isn’t that enough? I only import Cost Insurance and Freight (CIF). Why would I need added insurance? Is a valued inventory list required? I’ve shipped hundreds of times and never had a loss. Why would I want to insure? Maersk offers cargo insurance. Do I need to buy own cargo insurance? Since I only ship Free on Board (FOB), do I really need insurance? What are the chances that anything will happen to my goods? What are the “Incoterms”?Maersk.com 新使用者？
尋找與我們一起開始您的物流旅程所需的一切。
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線上聊天
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業務諮詢
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