When can I expect to receive my invoice?
You will receive one or more invoices depending on the charges you are supposed to pay as per the booking details. You will receive the invoices for export charges five working days before departure. You can expect the destination charges seven days before arrival.
Sometimes, depending on the local regulation or our local setup, we also send separate invoices for inland haulage and customs clearance and other value-added services that you have requested at the time of booking/during shipment cycle.
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相關常見問題
Can I request a physical invoice via mail? When can I expect to receive a resolution to my dispute? What is a late payment fee? Why can I not select “Incorrect Payer” when I dispute during a partial payment? Do I have to add bank account details every time I request a refund? Will I be able to see additional charges that have been included in my total booking cost? What happens if my dispute is accepted? How do I add additional email recipients to payment confirmations in MyFinance? Is there an option for me to view or download an invoice, for which I am not party to the shipment? Can I upload an invoice list and pay in bulk? How do I pay an invoice with the QR code printed on my invoice? Can I pay charges before an invoice is issued?New to Maersk.com?
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