Shipping to and from China
Your complete guide to shipping to and from China. Find the right route, get Maersk office locations, discover local solutions, payment options and more.
Payment
Get an overview of payment options when shipping.
What is China E-Payment?
China Pay is our online payment solution, giving you access to pay CNY currency invoices by internet bank transfer from a choice of 18 banks at your own convenience 24/7.
Benefits of China E-Payment are
- No Waiting in Line no need to walk over to counter for invoice payment
- Make Payment with ease provide secured method of payment
- Instant or faster release of documents safe and easy settlement service
Getting started
1. If you have not registered on Maersk website- Sign up for free registration here.
- Once you’ve registered on maersk.com you will have access to MyFinance, which is where you’ll find the China E-Payment payment option.
- Navigate to the ‘ePayment’ tab in MyFinance.
- select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices should be CNY currency)
- select China CNY E-Payment option
- select option for Fapiao
- agree to the terms and conditions and then click ‘Continue’
- once you confirm Pay, you will be re-directed to China Pay page, where you can use your login and password for making payment
- After reviewing your submission and approving payment, your payment will be instantly applied to the con-cerned shipments/invoices.
What is Paid to Release (PTR)?
PTR is our online USD payment solution. You can provide a standard USD bank slip after paid and select the USD invoice to be posted for quick payment settlement.
Benefits of Paid to Release (PTR) are
- No need to send email There is no need to send email to Maersk for payment settlement
- Make Payment with ease USD payment settlement will be simple, fast and accurate
- Simplifies management Invoices and payment details can be viewed on the website, and any discrepancies can be dealt with in a timely manner
Getting started
1. If you have not registered on Sealand Maersk website
- Sign up for free registration here.
- After signing up at www.sealandmaersk.com, you can go to My Finance, click for more, and you can find Paid to Release (PTR) or China Pay options.
2. Making payments
Go to My Finance's Paid to Release (PTR) screen.
- Choose outstanding invoice, check the invoice you need to pay after verification of USD (if you have multiple invoices to pay, select them all), click on the create payment remittance
- Fill in the required information
- Select the bank slip you want to upload, click Upload (make sure to check that the invoice amount matches the amount you paid)
- Click Submit, you will receive a successful Advice number for the submission
- After approval by Maersk Finance, the mailbox you filled in previously will receive the result of this payment
Remittance Currency
It’s mandatory that all Payments are settled in the invoice currency which is shown in the “Total” column of the invoice. Any discrepancy in currency could result in delays in release of delivery orders and/ or bill of ladings.
Please find below exchange for the specific ETA/ETD on your invoices.
Note: Dear Customer, publishing of Rate of Exchange details on our website effective (Maersk.com) will discontinue from ETD/ETA 29th May 2022. We thank you for your support for Maersk. For future ROE checking, please feel free to contact your local representatives.
The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.
Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment. For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.
For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.
MyFinance
オンラインプラットフォームでは、いつでも必要な情報をご利用いただけます。
移動中でも利用可能な情報
MyFinance では、デジタルサービスの可視性と支払勘定を簡単に利用できます。 支払い済みの請求書と支払いが遅延している請求書を確認して、キャッシュフローと期日までの支払いを管理できます。
簡単で安全
MyFinance を使用すると、世界中のあらゆる場所から財務情報にアクセスできます。 弊社のファイナンシャルサービス内容は、デジタルで安全にご利用いただけます。
MyFinance オンラインの機能
未処理請求書- このタブでは、すべての未処理の請求書と未払いの請求書が一覧されます。
- 1つまたは複数の請求書を検索し、ダウンロードするオプションを使用できます。
- また、請求書の PDF コピーを表示してダウンロードすることができます。
- 単一および複数の請求書 (単一の異議理由) に関して、「未処理請求書」タブから異議を申し立てることができます。
- お客様のアカウントの未決済の貸方票は、このタブに一覧されます。
- お支払い済みの請求書はこのタブで参照できます。
- 請求書と領収書も参照できます。
- 単一および複数の請求書 (単一の異議理由) に関して、「支払い済み請求書」タブから異議を申し立てることができます。
- 異議が申し立てられた請求書はこのタブに一覧されます。
- ステータスとコメントを参照できます。
- すべての未処理の請求書と貸方票を参照できます。
- CHA の MyFinance に登録された第三者の代理店は、「検索タブ」から現地の請求書を参照してダウンロードできます。
- フレイト、ディテンションとデマレージ請求書タイプに関しては、荷受人からの承認が必要です。これは、オンラインでリクエストできます。
- 荷受人/支払人は、チャットまたは顧客と代理店コードの詳細を記載したメールを CENWWWSVCREG@maersk.com 宛に送信して、代理店を顧客コードに関係付けることをリクエストできます。
- オフライン決済を行った現金払いのお客様 (小切手、為替手形など) は、「未処理請求書」タブから送金証明を提出できます。
- また、他の方法でも送金証明の提出が可能です。 「送金手続きを行う」ボタンをクリックします
- 該当する請求書がありません
- これは預かり金/前払い金です
- コンテナデポ
払い戻し
- 以下についてオンラインでの払い戻しリクエストができます:
- 過分支払い
- コンテナデポ
- 払い戻しリクエストのステータスを参照