How can I requests a refund or credit?
You can request a refund for Credit Notes that are associated to an Overpayment or a Container Security Deposit. If the Credit Note is marked as Non-refundable, then it will be automatically applied to your balance. Please note that if you do not have any Credit Notes, you will not see a tab on MyFinance.
- From the hub homepage , click on MyFinance from the left task bar, or alternative go direct to MyFinance.
- Select one or more lines from the Credits & Refunds tab that are marked as Refundable and select Refund button.
- If you do not have a bank account associated with your account, you will not be able to proceed until it is added.
- Otherwise, enter required details and Submit refund request.
- You will be notified once your Refund request has been approved or rejected, and you can check on the status of your request in the Credits & Refunds tab.
Leider ist ein Fehler aufgetreten
War diese Information nützlich?
Vielen Dank für Ihr Feedback!
Leider konnten wir Ihnen nicht weiterhelfen. Bitte lesen Sie die entsprechenden FAQs unten.
Es tut uns leid, dass Sie heute nicht finden konnten, was Sie suchten
Bitte nutzen Sie eine der folgenden Möglichkeiten, um mit unseren Customer-Experience-Teams Kontakt aufzunehmen
Zugehörige FAQs
How can I update a Payer rule? What types of payment can I use to make a payment? Where can I find a copy of my invoice? Where can I find my Statement of account? How can I amend my payer details or terms? How can I update an Export Demurrage or Detention Payer rule? How can I update an existing import payer rule? How can I update an Export Payer rule? How can I update an Import Demurrage or Detention Payer rule? How can I update an Import Payer rule? How can I update an existing export demurrage or detention Payer rule?Neu bei Maersk.com?
Schritt-für-Schritt-Anleitungen für den Einstieg in die Nutzung unserer digitalen Dienste.