How can I requests a refund or credit?
You can request a refund for Credit Notes that are associated to an Overpayment or a Container Security Deposit. If the Credit Note is marked as 'Non-refundable', then it will be automatically applied to your balance. Please note that if you do not have any Credit Notes, you will not see a tab on MyFinance.
From the hub homepage Maersk hub, click on ‘MyFinance’ from the left task bar, or alternative go direct to MyFinance
Select one or more lines from the Credits & Refunds tab that are marked as 'Refundable' and select 'Refund' button.
If you do not have a bank account associated with your account, you will not be able to proceed until it is added.
You will be notified once your Refund request has been approved or rejected, and you can check on the status of your request in the Credits & Refunds tab.
К сожалению, произошла ошибка
Была ли данная информация полезной?
Благодарим за ваш отзыв!
К сожалению, мы больше не можем помочь, просим ознакомиться с ответами на часто задаваемые вопросы ниже.
К сожалению, вам не удалось найти то, что вы искали сегодня
Воспользуйтесь одним из приведенных ниже вариантов, чтобы связаться с нашей командой по работе с клиентами
Часто задаваемые вопросы и ответы
Where can I find a copy of my invoice? What types of payment can I use to make a payment? How can I update a Payer rule? Where can I find my Statement of account? How can I amend my payer details or terms? Where can I raise an Invoice dispute? Where can I see if an invoice has been paid? Where can I find my Invoice? How can I change my customer details? How can I check when my payment is not updated online? Where can I find my Credit note?Впервые на сайте Maersk.com?
Пошаговые инструкции для начала работы с нашими электронными услугами.