What happens if my dispute is accepted?
If we accept the invoice dispute you raised, then you can expect a revised invoice with the corrections you requested.
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Related FAQs
Why can I not select “Incorrect Payer” when I dispute during a partial payment? How can I see whether a dispute has been updated? How do I make a payment? Can I request a physical invoice via mail? When can I expect to receive a resolution to my dispute? What is a late payment fee? Can I pay my freight invoice in a different currency than that of the invoice? Is there a limit to the number of invoice documents that can be searched for or downloaded at one time? Do I have to add bank account details every time I request a refund? Will I be able to see additional charges that have been included in my total booking cost? Does Maersk accept partial payments?New to Maersk.com?
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