LinkedIn
Facebook
X.com
WeChat
Email
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
73-84 of 177 items
No Results
There was a problem
How should an insured act in the event of a claim for loss or damage?
How will the new sanctions and export controls that are being applied to Russia affect my cargo already underway to Russia?
I already have my own policy. Isn’t that enough?
I forgot my password. How do I reset it?
I only import Cost Insurance and Freight (CIF). Why would I need added insurance?
I want to get my service contract revised, can you help?
I want to try Maersk ECO Delivery Ocean, what do I do?
In which geographical region/lane can I use ECO Delivery Air?
Is ECO Delivery Air independently verified ?
Is Flex Hub Lite compulsory for existing bookings currently in first load port or discharged in a transshipment hub?
Is Maersk still accepting new bookings to the Port of Iskenderun?
Is Rollable available for US Trades?
Video tutorials
02:04
How to add inland transportation to your ocean bookings online
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
Webinars
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.