Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
13-24 of 175 items
No Results
There was a problem
How can I identify a fake website?
What will happen to my cargo if it is already loaded on vessels or discharged at a port in Ukraine or Russia?
Can I book inland transportation as a standalone service?
I’ve shipped hundreds of times and never had a loss. Why would I want to insure?
What is a General Average?
How should an insured act in the event of a claim for loss or damage?
What is an 'All Risks' Policy (‘A’ Clauses)?
Is a valued inventory list required?
What happens if I under-value a shipment for insurance purposes?
What do I do when I discover a loss or damage to a shipment?
Is this a SaaS (software) solution?
What mandatory information is required to place a booking?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Sales enquiries
Contact us and we will respond within the next two working days.