Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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When will the exit of Russian assets take place?
What is the current security situation for my cargo at Iskenderun?
What should I do if my cargo at Iskenderun is damaged?
Can I ship cargo to/from Belarus at the moment?
Can I ship cargo to/from Ukraine at the moment?
Can I ship cargo to/from Russia at the moment?
Is the Intermodal – Multi Carrier service available for dangerous goods?
Is Rollable available for US Trades?
What is Sustainable Aviation Fuel (SAF) ?
Can Maersk Spot for US trades be booked via EDI solutions or INTTRA?
How can parcels be tracked?
Which countries can be orchestrated in the Customs Control Tower?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
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Case management
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