How to submit a Proof of Payment to ensure speedy cargo release?
If you have paid your invoices offline (e.g. by bank transfer, bank deposit, cheque), you can upload your Proof of Payment documentation to MyFinance on Maersk.com to ensure timely release of your cargo. Your Proof of Payment documentation will be processed, and you will be notified by email when approved or rejected.
Currently this option is enabled for select countries.
- Log into Maersk.com and navigate to MyFinance.
- Select one or more invoices from the Open/Overdue tab.
- Click the 'Upload Proof of Payment(s)' button on the toolbar.
- Enter required details in the form, and upload your Proof of Payment(s) documentation.
- Submit your Proof of Payment.
- Once your submission is approved, you will receive an email from Maersk.
- If your submission is rejected, you will receive an email containing the rejection reason, and you can resubmit from MyFinance as required.
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