What is Smart Pay?
SmartPay is our online payment solution, giving you access to pay local currency invoices by bank transfer at your own convenience 24/7.
Benefits of Smart Pay are
- Instant Freight Release which enables faster cargo release (all invoices are paid for shipment)
- No fees Eliminate wire transfer and other transaction fees. SmartPay is free to use
- Convenience Pay your invoices online, anytime, anywhere, 24/7
- Simplicity Paid in one click means no more remittance advice or following up
- No limits Pay multiple invoices and unlimited sums in a single transaction
Getting started
1. If you have not registered on Maersk website
- Sign up for free registration here.
- Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Smart Pay payment option.
2. Set up bank details
- Your country requires physical mandate forms to be submitted to banks, which will then be approved or rejected by the bank.
- Once your mandate form request has been approved by bank, then your bank details will be updated in our systems. Post which you can start making payments online
- Please reach out to your local office contact to know more about how the mandate form needs to be filled and submitted.
3. Making payments
- Navigate to the ‘ePayment’ tab in MyFinance.
- select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
- select the bank account you wish to pay from.
- agree to the terms and conditions and then click ‘Continue’.
- After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
- Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.
What is Credit/Debit Card payment?
Credit/Debit card is our online payment solution, giving you access to pay invoices by credit/debit card at your own convenience 24/7.
Benefits of Credit Card are
- Instant freight release which enables faster cargo release (all invoices are paid for shipment).
- No fees Eliminate checks, courier expenses and other administrative expenses.
- Convenience Pay your invoices online, anytime, anywhere, 24/7.
- Simplicity Paid in one click means no more remittance advice or following up.
- Multiple invoices Pay single or multiple invoices with transaction amount limited to $10, 000.
Getting Started
1. If you have not registered on Maersk website
- Sign up for free registration here.
- Once you’ve registered on Maersk website you will have access to MyFinance, which is where you’ll find the Credit/Debit Card payment option.
2. Set up card details
- In MyFinance page navigate to ‘Profile’ > ‘Credit/Debit Cards’ tab to set up your card details. By updating details in this tab, you are able to save your tokenized card, which you can use for future payments.
- In case you don’t want to save your card details for future use, then navigate to ‘ePayment’.
- select invoices to pay.
- select credit/debit card option.
- select ‘new credit card’ option.
3. Making payments
- Navigate to the ‘ePayment’ tab in MyFinance.
- select the invoice(s) you wish to pay, (If you have multiple invoices you wish to pay, you can select and pay them in one transaction (all the invoices are same currency).
- select the credit card you wish to pay from.
- agree to the terms and conditions and then click ‘Continue’.
- After reviewing your submission and approving payment, your payment will be instantly applied to the concerned shipments/invoices.
- Receipts can be downloaded from the ‘Paid Invoices’ tab. Please note it may take up to 24 hours for receipts to be available.
1. Bank transfer:
- Account Name: Maersk A/S
- SGD Bank Code :7232 Branch Code: 052 Account:052-174984-001 Swiftcode: HSBCSGSG
- USD Bank Code :7232 Branch Code: 260 Account:260-873609-178 Swiftcode: HSBCSGSG
- Bank: The Hong Kong and Shanghai Banking Corporation Limited (Collyer Quay Branch) Address:21 Collyer Quay # 01-00, HSBC Building , Singapore 049320
Note: We will not able to release your document unless the Invoice number is provided in remittance advice and email to SGRELEASEDESK@maersk.com for allocation.
2. Cheque payment
You can deposit the cheque(s) at any HSBC Bank and go to sealandmaersk (MyFinance) to attach the remittance/deposit image.
Alternatively, you can drop the cheque(s) at any HSBC Bank and send an email to SGRELEASEDESK@maersk.com to notify us of the payment, indicating the list of bill of lading number(s) and Invoice(s) that you are paying against. Receipting will be completed once HSBC Bank clears the cheque by the next working day.
Cheque made payable to : Maersk A/S
3. OFAC embargoed shipments
Shipment from/to Cuba, North Korea, Sudan or Syria are under United States of America (U.S.) trade sanctions (OFAC embargoed shipments), payment for the related invoice(s) must be made to Handelsbanken in the currency of the invoice.
*For Shipments related to Syria, please use below bank account .
-
Account owner : Maersk A/S
- Currency : EUR
- IBAN : FI23 1660 3001 1512 19
- SWIFT Code : NDEAFIHH
- Bank Address : Nordea Bank, Satamaradankatu 5, 00020, Helsinki, Finland
*For Shipments related to Cuba and Sudan, please use below bank account.
-
Account owner : Maersk A/S
- Currency : EUR
- Registration number : 6499
- Account number : 0003000013
- IBAN : DK0264990003000013
- SWIFT : HANDDKKK
- Bank Address : Handelsbanken, Havneholmen 29, Copenhagen 1561 V, Denmark
Documents cannot be released for payments made to the incorrect account, and Maersk Line will not be held responsible for incorrect payments.
The rate of exchange applied to invoices reflects Maersk’s cost of sourcing foreign currency from the FX markets.
Maersk uses the rate of exchange at the prevailing conversion rate on the date of issuing the first invoice for the shipment in question. The same conversion rate will be applied to any subsequent invoice(s) issued in relation to the same shipment.
For import detention and demurrage invoices, Maersk will convert the currency based on the last available rate of exchange on the invoice creation date.
For further questions or concerns, please refer to Maersk’s standard Terms and Conditions.
