Pre-Booking
Guides
Here you can familiarise yourself with all aspects of Maersk Spot. Whether you're looking for support on bookings, documentation, amendments and or cargo tracking, this is the place is for you. Browse our guides, video tutorials and or webinars and find the answer to your queries.
FAQs
Pre-Booking
All pre-booking FAQs
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How can I protect myself from phishing scams?
Where can I find more information on Maersk Contract products?
Can I change the company name in my profile?
Where can I find pricing for Intermodal – Carrier Haulage?
I want to get my service contract revised, can you help?
Can I still ship reefer cargo to Russia?
What can I see in my profile?
Can I ship/transport cargo from or to neighbouring countries of Russia that originates from Russia or is going to Russia?
How can I find my username?
What is Cargo Insurance?
What is Intermodal – Multi Carrier?
What’s included in the cost of the Intermodal – Multi Carrier service?
Video tutorials
02:45
Learn to self-amend shipping instructions in a few simple steps
01:08
Learn to self-amend shipment payers via shipping details
02:26
Learn how to add inland loading or delivery to an existing shipment
02:33
Learn to create booking with inland delivery in a few simple steps
01:46
Billing made easy with MyFinance on Maersk.com
Webinars
Reach out to us
Chat online
Register online to chat with a member of our support team and get immediate answers during official office hours.
Case management
Our Customer Service Agents will handle your case as quickly as possible.